When it comes to installing solar panels, you need to make sure that you use an installer that you trust and make the right decisions at the same time, so what should you ask them?
Do you have any references?
You can do your homework online and read reviews but ask your solar company for references. If they have confidence in their service then they will be more than happy for you to speak to their previous customers who can tell you about their experience.
How long have you been in business?
You want a business that has been operating for a number of years. Experience in this sector counts for a lot because every home is different. If you use the service of a team that has completed a number of installations, they will understand what is right for you and what isn’t. Also, if they have experience and years in business then they will be around for you if you have problems.
Will you conduct a site visit before I sign the contract?
You will want to know that your chosen solar company will do their homework before they start the work. While they can use software to plan the project, there is no better option than to visit the site before you sign the contract. This will enable them to check the roof, identify any problems and determine how much power you are likely to get from the system. This is an important part of the process.
Do I need to contact you if I move in a few years?
Many people do not stay in their home for more than 20 years and so you need to find out what happens if you move home. Will they transfer the warranty to the new owner and if so, what paperwork with you need. You should also ask them if they are willing to speak with your agent should you chose to sell, enabling you to make sure your system adds value to your property.
