After looking at a number of Solar Energy Company's to purchase Solar Panels, we went with Halco Energy on the Sunshine Coast.
- Had a problem with installation, wrongly wired
- Having fault issues with Sungrow Inverter
- Customer service not the greatest
Just letting you know!!!
What fantastic value and service...have used Halco Energy several times now to purchase solar panels. Each time they have been prompt and helpful to fulfill my house & families requirements. Found the staff extremely easy to deal with. Thanks Andy, Sam and Alex appreciate everything you have done.
We have just had installed our second Halcol Solar System to our second house we have just purchased and are very happy with it. The crew that installed it were very professional and friendly. The staff at Halcol were very help full and Tony (our Rep) was very easy to work with. He was very patient with me. The system that we fitted has wifi capability. It can be monitored with your mobile phone, tablet or computer. Halcol can also monitor your progress. I would highly recommend Halcol if you are in the market for a solar system. We checked out the opposition with all there cheaper deals but found the quality of the Halcol product and service rose above all the others. Pete Jones Minyama
I've known Halcol Energy for close on 6 years and have always found them to be professional.
Stability in business has proved to be difficult so it's comforting to know that Halcol has grown and is still growing.
I would recommend them to anyone who wants to install a quality system backed by a quality business.
Doug from Buderim.
Highly recommend using Halcol Energy, they were professional and so efficient. From the first telephone call to the finished installation, we had no problems and would definitely tell everyone to use them. And a local company too.
Have only had our 5kw/18 panel system up for less than a week so can't comment other than to say it's certainly working well and pumping out the energy. Still waiting for Energex to do their bit so we can start getting the credits but to be honest our main concern is using the power ourselves. Have found Halcol very friendly and efficient to deal with from the salesman, Tony, through to Tim & Alex who did the install. Happy to recommend them.
Halcol have been most accommodating as the solar was being put into a currently rented house that was also have the roof repainted. They fitted in with the painters and tenants. Really appreciated. The price was very competitive and the staff always pleasant.
I had a 5kw system installed by Halcol over 18months ago. I was really impressed by the salesman who was informative and answered all my many questions. Installation was prompt and efficient. Click Energy was recommended for power provider I thought I'd wait and see if all was as good as expected
My solar power has been even better than promised. I have not had a power bill since installation. I use the aircon daily in summer and heating nightly in winter.
I took me a few years to decide to get solar. I wanted to see who were the 'stayers' after the first rush! I'd recommend people do it NOW. Crazy not to. An under $5k outlay for no more power bills is well worth it
Initial purchase and installation tops, however we required panels removed and replaced to facilitate roof repairs and repainting two years later. Not good, won't go into details here, suffice to say disorganised, non-competitive in price and lacking adequate on-site safety and customer considerations. Had to complain and then still experienced what seemed to be a lack of coordination in service activities. Hoping no one else has to go through similar.
Halcol have installed new lights and a large and efficient solar power system. Throughout, all team members have been polite, punctual and professional. I recommend them wholeheartedly for any electrical work.
The guys who installed our system did a great job .we had a difficult installation but nothing was to much trouble . Very neat job as well wouldn't go to anyone else! Happy to discuss our installation 10/10
Our daughter referred us to Halco. Tony looked after us & we found him to be very knowledgeable and honest about what we should expect. We were very impressed with the whole experience from beginning to end. Thank you again
Extremely professional company to deal with from the Sales rep to the installers to the lovely Lisa in the office. We checked their reviews, then did a comparison with 2 other quotes and chose Halcol as it was the best fit and the best quote for us. Install booked for 7.30 they arrived at 7.29 and were done by 1pm. Quick and efficient without any broken tiles which all 3 companies had advised can happen. They then explained the inverter in full detail and we couldn't be happier with the whole experience.
Del and Reg Nevins
I was always very enthusiastic about this mob (local business; I support that), but my experience with a warranty replacement and the telephone manners of one of Halcol's staff has left a bad taste in my mouth...... I don't wish to be spoken to like I am stupid. Five stars initially; down to three. Hopefully back to five if this issue gets sorted.
We have just had airconditioning installed by Halcol and are very happy with the service, the products installed and the efficiency of the workers. They were prompt, well mannered and explained the process clearly. It was a difficult job, owing to the design of the house and the extreme heat on the day but they did not complain and were very courteous. We also previously had solar panels installed by Halcol and have been very happy with them.
We recently had Solar installed at our home. The staff were extremely informative and gave us several options to choose from especially to suit our individual living needs with competitive prices to.
Reliable, efficient and professional at all times. Even a few weeks after installation we had a few questions as it was our first time having Solar & the staff were quick to respond & very helpful without any hesitation.
I would highly recommend and we will most certainly use the Halcol team for our future properties. Also if you have any enquiries about Tesla - Halcol are very much up to date on the product. Thanks Again Andrew
DO NOT Buy from these guys their products (mass inverter) has been delisted which means they are not safe and not effiecent. They don't tell you this and one of my family members that regrets buying a system Had to find out online.
I can't say enough good things about Halcol. The product they sell and deliver is very good (Flex Panels and SOFAR Mass Energy INverter). I had a 5.22 KW installed. But more than that , it is their customer service before, during , and particularly after install that is fantastic. Often vendors forget about their customers after they deliver the product and after care is forgotten. But not with Halcol. This is where I felt they really shined and I'm so glad I went with them.
As an example, There was a minor issue with a minor roof leak caused during the installation when I guess one of the installers must have stepped too hard on a tile but their responsiveness to get it fixed, with least impact to me was impressive. Their communication on the subject was excellent. They always responded to my questions in a timely manner. In fact another example was when there was a product from their manufacturer known as a Flex Hub that was late coming from the manufacturer and I had to wait for that and that was communicated, but Halcol kept me in the loop every step of the way and helped me get fully setup and made up for any short comings of the tardiness of the vendor.
I can't say enough good things about Halcol. I highly Recommend if you are looking for a solar installer.